The Pictoart Guarantee -- Don't Worry, Be Happy!

No Risk! After placing an order, you will be able to view a proof (online) of your artwork before it is created and shipped to you. You will be able to request any changes you would like (e.g. different colors, alternate font for a caption, removal of a background object, etc.) and then view another proof. This process can continue as long as progress is being made toward meeting your satisfaction. Only after you give final approval will your artwork be finalized. At any point in the process, if you decide you do not approve of the proof and do not wish to proceed further, you may cancel your order and you will receive a prompt and full (100%) refund.

 

Returns Policy. If you approve the final proof, your artwork will be promptly created, carefully packaged, and shipped to you. If after receiving your work of art you are not satisfied -- highly unlikely :) -- you have 30 days to return the work (at your expense) to Pictoart for a refund (minus shipping charges), or a replacement (shipped to you at Pictoart's expense). You MUST contact Pictoart BEFORE you return any merchandise so that we can provide you with instructions that will allow us to issue you a refund or replacement.

 

In a nutshell, we want you to feel perfectly at ease about placing an order. More important than anything else, this process should be fun for both you and us. When all is said and done, we want you to LOVE your work of art and be proud to show it off or give it as a gift. We want you to be able to tell your friends and family how GREAT it was to work with Pictoart and be able to recommend Pictoart to anyone. We will do whatever we can to ensure this. If you have any questions, feel free to contact us!

 

Read what some customers have had to say about Pictoart

 


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